COVID UPDATE : We are still shipping nationwide, Royal Mail is experiencing some delays, so please allow an extra day or two for shipping.



Delivery & Pricing

We offer a few options for delivery and pick up :

Local Delivery

Due the Coronavirus outbreak we are now offering a local delivery service. Here is how it works:

  • Choose you items from the local delivery & collection section on this website.
  • Choose your delivery day and time slot, up to 7 days in advance. 
  • Pay online and enter delivery address with any delivery instructions.
  • Receive your order conforming to highest hygiene standards and social distancing.
  • Minimum order for delivery is £10.

We can deliver within 6km of the cafe, just enter your postcode at the checkout to find out if we can deliver to you.

     

    Nationwide Delivery

    We are now also offering select items for nationwide delivery. To order, choose anything from the nationwide delivery section of the website.

    Nationwide delivery prices reflect First Class prices from Royal Mail :

    Up to 1.5kg = £3.85

    Up to 2kg = £5.60

    Over 2kg = £7.25 ( sent via DHL )

    Pricing

    We have always kept our pricing to a minimum whilst providing quality products as well as strict environmental & sustainability principles.

    The items on sale on this website, are from the suppliers that we use to make our menu items, so will not be as cheap as the standard supermarkets.

    We have added on a small fee shown as a delivery charge at the checkout. This is to cover the credit card transaction fee that the website charges us and towards fuel costs.

    For us to be able to offer you the choice of delivery date & time; or collection date & time, we have had to use a third party provider, who are charging us a monthly fee for the use of this. If we didn't pass this on to our customers, we would effectively be making a loss on half of our current orders. 

    You can avoid paying this charge by coming as a walk in customer to the cafe between 9 - 4 Tues - Sat, and buying what you need from the shelves.

    If you have questions please don't hesitate to email us at info@heirloom.cafe